kg997 Terms and Conditions

1. General Terms and Applicability

These Terms and Conditions ("Terms") establish a legally binding agreement between kg997 ("Platform", "we", "us") and every individual ("User", "you", "your") who uses this website or mobile application. By accessing the kg997 website, creating an account, or using any of our services, you are considered to have agreed to these Terms.

We reserve the right to amend these Terms at any time. Users will be notified of significant changes via their registered email or through a public notice on the platform. Continued use of the platform after any amendment will be considered acceptance of the updated Terms.

2. Account Registration and Management

2.1 Eligibility Requirements

To open an account on kg997, you must:

• Be at least 21 years of age.
• Provide your real name, address, date of birth, and valid contact information.
• Operate only a single account — multiple accounts by the same person are prohibited.
• You may not operate an account on behalf of any third party.

2.2 Account Verification

In the interest of security and fraud prevention, kg997 may request identity verification at any time. A national ID card, passport, or other government-issued document may be required. Withdrawals may be held until verification is completed.

2.3 Account Security

It is your responsibility to keep your password and login details completely confidential. If you suspect any unauthorised access to your account, contact us immediately at [email protected] or send a message via 24/7 live chat. The account holder is responsible for all activity on the account.

3. Deposits, Withdrawals and Payments

3.1 Deposits

The following payment methods are available for depositing funds into kg997: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks).

The minimum deposit amount is ৳200 for each method.

3.2 Withdrawals

Withdrawals are generally processed within 30 minutes to 3 hours. kg997 reserves the right to hold withdrawals until verification is complete or bonus wagering requirements are met. Withdrawals will only be processed to the same payment method used for the original deposit.

3.3 Fraudulent Transactions

In cases of chargebacks, fraud, or any unusual financial activity, kg997 reserves the right to suspend or close the account and withhold funds. Legal action may also be taken in such cases.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at kg997 receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; or depositing ৳22,000 gives the maximum ৳20,000 bonus for a total balance of ৳42,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. Example: ৳2,000 bonus × 25 = ৳50,000 in bets must be placed before bonus winnings can be withdrawn. Wagering applies to the bonus amount only, not to the original deposit.

4.3 Bonus Abuse

Any attempt to claim bonuses through multiple accounts, false information, or any form of manipulation will result in the cancellation of the relevant bonus and may lead to permanent account closure.

5. Betting and Gaming Terms

5.1 General Betting Rules

All betting and gaming activity on kg997 is governed by the applicable rules. Once a bet is confirmed, it cannot be cancelled, unless there is a technical error or an exceptional circumstance. In such cases, kg997 holds the final authority to make a decision.

5.2 Sports Betting

The sports betting section allows bets on cricket (including BPL, T20 World Cup, and IPL), football, kabaddi, and other sports. Bet outcomes depend on the official result of the relevant match. If a match or event is cancelled or left incomplete, the bet will be voided and the stake returned.

5.3 Casino and Slots Games

kg997 casino features games from a range of top providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. Every game uses certified Random Number Generator (RNG) technology to ensure fair and unbiased results.

5.4 Technical Errors

If a game or bet is left incomplete due to server issues, network interruption, or software errors, kg997 reserves the right to make a decision. There is no obligation to pay winnings that are displayed as a result of an obvious technical error.

6. VIP Program and Loyalty Benefits

The kg997 VIP Program has four tiers: Bronze, Silver, Gold, and Platinum. As you reach higher tiers, your weekly cashback rate increases.

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

VIP tier benefits and terms are subject to change. kg997 reserves the right to modify or discontinue VIP Program benefits at any time without prior notice.

7. Responsible Gaming

kg997 places the highest priority on responsible gaming. We believe gaming should be an enjoyable leisure activity, not a source of financial problems. We therefore provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Control the amount you bet within a given period.
• Self-Exclusion: Suspend your own account for a specified period.
• Reality Check: Regular time reminders during extended gaming sessions.

If you have any concerns about your gaming, contact us at [email protected] or via 24/7 live chat. For more information, visit our Responsible Gaming page.

8. Prohibited Activities and Account Closure

The following activities are strictly prohibited and may result in permanent account closure:

• Operating multiple accounts.
• Providing false or fictitious identity information.
• Engaging in any form of fraud, money laundering, or illegal activity.
• Using bots, software, or automated methods to operate an account.
• Colluding with other users to gain an unfair advantage.
• Attempting to breach the platform's security systems.
• Knowingly exploiting any technical error for personal gain.

If an account is closed, kg997 reserves the right to forfeit any remaining funds or take legal action, particularly in cases of fraud.

9. Privacy and Data Protection

kg997 is committed to protecting users' personal information. We use SSL encryption technology to keep all data secure. Your information is never sold to any third party. For details on how we collect and use your data, please visit our Privacy Policy page.

10. Intellectual Property Rights

All content on the kg997 website — including logos, designs, text, graphics, software, and other materials — is owned by kg997 and protected by applicable intellectual property laws. Reproduction, distribution, or commercial use of this content without our prior written permission is prohibited.

11. Limitation of Liability

kg997 always strives to provide an uninterrupted and secure service. However, we are not liable for:

• Internet connection interruptions or issues caused by the user's device.
• Delays or errors by third-party payment processors.
• Force majeure events (natural disasters, government restrictions, etc.).
• Financial losses caused by the user's own actions.

In any circumstance, kg997's total liability will be limited to the amount deposited in the relevant transaction.

12. Dispute Resolution and Contact

For any dispute or complaint, please first attempt to resolve it directly with the kg997 support team. Our support team is available 24/7 in both Bengali and English:

• Live chat on the website
• Email: [email protected]

After a complaint is submitted, our team will aim to respond as quickly as possible. If a direct resolution is not reached, the matter will be escalated to the company's senior management and a final decision will be communicated in writing.

13. Enforceability of Terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. In the event of any conflict in translation or interpretation of these Terms, the original Bengali version will take precedence. kg997's interpretation and decisions on any matter relating to these Terms are considered final.

If you have any questions, please visit our FAQ page or contact our support team directly.