kg997 Responsible Gaming — Your Safety Is Our Priority
Entertainment should never become a burden — kg997 is committed to ensuring a safe and healthy gaming experience for you.
Our Commitment
kg997 believes that online gaming is an enjoyable form of entertainment — but only when it is enjoyed responsibly. Our platform is built for players in Bangladesh and we want every member to enjoy it within their means.
Gaming is never a way to earn a living; it is simply a form of entertainment. If you feel that gaming is having a negative effect on your life, kg997's support team is always by your side — via 24/7 live chat and email.
Never play in the hope of recovering money you have lost. Do not place bets beyond your budget. Do not think of gaming as a way to pay off debt.
Age Requirement
To register and play at kg997 you must be at least 21 years old. This is not a suggestion — it is a mandatory rule.
We regularly verify age to protect minors.
Our Protection Tools
kg997 provides a range of convenient tools to help you keep your gaming in check.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and it can only be increased after a specified waiting period.
Time Limits and Breaks
Playing for long stretches at a time is not healthy. Using the session time limit or time-out feature, you can take a break ranging from 24 hours to several weeks.
Self-Exclusion
If you want to take a long-term break from gaming, use the self-exclusion feature. It can be activated from 6 months up to a permanent level.
Set Loss Limits
Once you lose a set amount, play will automatically stop. This way you can always stay within your financial plan.
Account Verification
We regularly verify identity and age. Your personal information is kept completely secure using SSL encryption.
24/7 Support
Our support team is always ready for any issue. Chat with us via live chat or email [email protected] — assistance is available in both Bengali and English.
Signs of Problematic Gaming
If any of the following signs appear in you, seek help immediately:
- Feeling a repeated urge to play in order to recover lost money
- Being unable to stop gaming or control yourself
- Lying to family or friends about your gaming
- Spending money meant for essential bills or expenses on gaming
- Feeling restless, anxious, or depressed when not gaming
- Neglecting work, studies, or family because of gaming
- Continuing to game while in debt
Safe Gaming Tips
Follow these simple rules to enjoy responsibly:
- Set a fixed budget before you start playing and do not go beyond it
- Do not expect to earn income from gaming — it is entertainment only
- Allocate a set amount of time each day and do not play beyond it
- Avoid gaming while drinking alcohol or under mental stress
- Take regular breaks and spend time with family and friends
- Keep deposit limits and loss limits active
- If any problem arises, contact our support immediately
Steps to Activate Self-Exclusion
If you want to take a long break from gaming, follow these simple steps below.
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1
Contact Support: Let us know via live chat or by emailing [email protected] that you want to activate self-exclusion.
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2
Choose a Duration: 6 months, 1 year, 5 years, or permanent self-exclusion — choose according to your needs.
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3
Verify Your Identity: For security, we will confirm the identity on your account.
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4
Account Will Be Locked: Once self-exclusion is activated, you will not be able to log in to your account and no marketing messages will be sent.
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5
Review at the End of the Period: Once the specified period has passed, you may request to reactivate your account — but only on your own initiative.
Deposit Limits and Budget Planning
Daily Limit
Set a limit on how much you can deposit each day. Once activated, it takes effect immediately.
The minimum deposit amount is ৳200 — but you can set your own maximum cap.
Weekly Limit
Decide in advance how much you will spend in a week. A weekly budget will help you stay disciplined over the long term.
Lowering a limit is immediate, but increasing it requires waiting a set period of time.
Monthly Limit
Set an upper limit on monthly deposits. This keeps your gaming spending in line with your monthly financial plan.
The monthly limit is considered the most effective protection tool.
Contact our 24/7 support for help setting or changing limits. Lowering a limit takes effect immediately, but increasing it requires a set waiting period — this is intentionally designed for your protection.
Need Help? We're Here
If you have any concerns about gaming, do not feel embarrassed. Seeking support is a courageous act.
kg997 Support Team
Contact us directly to activate self-exclusion, deposit limits, or any other responsible gaming tool.
Mental Wellbeing
Gaming addiction is a mental health issue. Rather than hiding it, talk to a family member or a trusted friend.
Mental health services in Bangladesh are becoming more accessible day by day. If needed, seek advice from a professional counsellor.
Remember — asking for help is not a weakness; it is proof of strength.
Common Questions About Responsible Gaming
Enjoy in a Safe Environment
Play responsibly, know your limits, and use kg997's protection tools.